Complaints
Dealer service and quality issues
Open
1
12%vs last period
In Progress
3
4%vs last period
SLA Breached
2
10%vs last period
Avg Resolution
2.4 days
8%vs last period
| CMP-2026-0087 | Sampath Hardware | SO-2026-10482 | Critical | Finance Desk | On Track | In Progress |
| CMP-2026-0086 | Kelani Sands & Ready-Mix | SO-2026-10481 | High | Finance Desk | At Risk | In Progress |
| CMP-2026-0085 | Galle Harbour Cement Depot | SO-2026-10480 | High | QA Team | On Track | Resolved |
| CMP-2026-0084 | Southern Star Traders | SO-2026-10479 | Low | QA Team | On Track | Open |
| CMP-2026-0083 | Matara Building Solutions | SO-2026-10478 | Critical | QA Team | On Track | In Progress |
| CMP-2026-0082 | Lanka Builders Mart | SO-2026-10477 | Low | QA Team | On Track | Under Review |
| CMP-2026-0081 | Senanayake Builders & Depot | SO-2026-10476 | Medium | QA Team | At Risk | Resolved |
| CMP-2026-0080 | Kandy Metro Builders | SO-2026-10475 | Critical | Dispatch Desk | Breached | Resolved |
| CMP-2026-0079 | Ruhuna Construction Supplies | SO-2026-10474 | High | QA Team | On Track | Under Review |
| CMP-2026-0078 | Dambulla Agro & Hardware | SO-2026-10473 | Low | Customer Service | Breached | Closed |
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